Help & Advice
Browse through our extensive FAQs to answer all your questions!
FAQ Categories
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Delivery
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Which courier do you use
Tuffnells deliver our digital print and Parcelforce ship our Litho print, see our delivery page for any other information on delivery. -
How long does delivery take
Our printing is sent using the next day service and your delivery date is given after you have placed your order so you knwo what day to expect your order. Each product page gives an approximate idea of turnaround for that product. With all orders though we do aim to dispatch them as soon as posible.
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Which courier do you use
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Artwork
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Do you print from word or publisher documents
Unfortuntely not, please see our artwork information page to see how to set up your artwork, alternativly please select the option for us to do your artwork on the product pages.
These document s can often provide unpredictable results when it comes to printing them, we prefer to use more professional software to get you the best possible results. -
How do I setup my artwork?
Simply visit the artwork information page for a full guide of how the artwork should be setup. If you have any questions please contact us and we will be more than happy to help.
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Do you print from word or publisher documents
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Printing
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Is your printing done in the UK
All our printing is carried out in the UK, we don't have premesis overseas carrying out the work for us. -
Is your printing digital or litho?
You will see on the menu to the left of this page we seperate our products in to the standard litho products (great for runs above 500) and then digital printing (great for lower quantities), This gives our customers the best price possible and the best technology possible dependant on the quantity they are ordering.
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Is your printing done in the UK








